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Orders & Payments
Below are some of are common questions about Orders & Payments
How can I place an order?
Simply browse our collections, choose your favorite design, select your size and color, and click “Add to Cart.” When you’re ready, head to checkout to complete your purchase securely through Shopify.
What payment methods do you accept?
We accept all major payment methods, including Visa, MasterCard, American Express, PayPal, and Shopify Payments. All transactions are processed securely to protect your information
Can I change or cancel my order after placing it?
We start processing orders quickly to ensure fast delivery. If you need to make a change, please contact us within 24 hours at thompsonzakiria12@gmail.com — we’ll do our best to accommodate your request.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
How long does shipping take?
All orders are processed within 2–5 business days after payment confirmation. Delivery typically takes 3–7 business days within the U.S., depending on your location.
How much does shipping cost?
Shipping rates are automatically calculated at checkout based on your location and order weight. We currently ship via USPS for safe and reliable delivery.
Do you ship internationally?
At this time, we primarily ship within the United States. International shipping options may be introduced in the future — follow us on Instagram @lavendersofficial for updates.
Can I return or exchange an item?
Yes! You can request a return or exchange within 14 days of receiving your order, as long as the item is unworn, unwashed, and in its original condition with tags attached. To start a return, email thompsonzakiria12@gmail.com with your order number and reason for return.